logo

Grand Riviera Princess Hotel Playa del Carmen, Playa del Carmen

Book on our site
Up to 10% cheaper
than Booking.com
Check rooms and rates
From336US$ /night
Check-in
05Feb2025Select date
Check-out
06Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Prolongacion 5 Avenida Manzana 20 Lote 006, Playa del Carmen, Mexico, 77710

Located in Playa del Carmen, the Grand Riviera Princess is a 5-star resort renowned for its exceptional family-oriented amenities and stunning beachfront views. The resort surrounds guests with lush tropical gardens and features a distinctive architectural design, incorporating elements of modern luxury with traditional Mexican influences. Accessible to myriad tourist attractions and close to the vibrant energy of Playa del Carmen, the resort offers a unique blend of comfort, recreation, and exquisite dining options. Recognized for outstanding customer service, it promises an unparalleled vacation experience for families and couples alike.

Location

Situated on one of the most beautiful beaches in Riviera Maya, the Grand Riviera Princess is conveniently located just a short distance from significant landmarks such as Playa del Carmen and the archaeological site of Tulum. The resort is an excellent base for exploring the area's many attractions, including ecological parks and vibrant markets. Transportation options include a daily shuttle service to nearby cities and easy accessibility to local excursions.

Rooms

The resort features a variety of rooms designed with elegance and comfort in mind, including Deluxe Junior Suites, Platinum Suites, and Family Club Deluxe Junior Suites. Many accommodations offer breathtaking views of the ocean or the beautifully landscaped gardens, while selected rooms provide direct access to the pool for added convenience. Each room is equipped with contemporary amenities and a private bathroom with a hot tub to ensure guests enjoy a luxurious retreat.

Eat & Drink

Onsite dining options at the resort include seven themed restaurants that celebrate a range of cuisines from around the world, such as Italian, Mexican, and Asian. Guests can enjoy a diverse international buffet for breakfast, lunch, and dinner, featuring different themed dinners each day. Signature dishes include exquisite gourmet meals, showcasing local flavors and high-quality ingredients, ensuring a memorable culinary experience during their stay.

Leisure & Business

The resort offers a comprehensive array of recreational activities, including water sports, tennis courts, and multiple swimming pools, specifically designed for guests of all ages. The Grand Riviera Princess also boasts a state-of-the-art spa facility, providing relaxing treatments such as massages and beauty services. Evening entertainment includes live shows, themed parties, and a lively nightclub, catering to both families and adults seeking leisure and enjoyment.

View all

Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Deluxe Junior Suite
Max:
3 persons
56 m² 
Bed options:
1 King Size Bed
Shower
Bathtub
Check Prices
Club Room
Max:
3 persons
58 m² 
Bed options:
1 King Size Bed
Shower
Bathtub
Check Prices
Deluxe Junior Suite
Max:
3 persons
56 m² 
Bed options:
1 King Size Bed
Shower
Bathtub
Check Prices
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Center
Playa del Carmen 3.9 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 6.2 mi
Cancun (CUN) 31.4 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

  • Smoking allowed in designated areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser

Sports & Fitness

  • Fitness center
  • Wind surfing
  • Diving
  • Snorkeling
  • Canoeing
  • Tennis court
  • Pool tables
  • Darts
  • Table tennis
  • Archery
  • Sports trainer

Guest Parking

  • Dryer

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Make up services

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Location

Prolongacion 5 Avenida Manzana 20 Lote 006, Playa del Carmen, Mexico, 77710
Map view
street view
Prolongacion 5 Avenida Manzana 20 Lote 006, Playa del Carmen, Mexico, 77710
Nearby
Punta Bete
3000 ft
Restaurants
Koh Thai
4100 ft
Predio El Limonar fraccion 2
La Brasserie
4100 ft
El Limonar 1 Dentro del Hotel The Fives
Oka - Sushi Bar
4100 ft
Predio El Limonar fraccion 2
Club de Playa Selvamar
3700 ft
Playa Xcalacoco
La Marea
4000 ft
Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6

Reviews and Ratings

Feedback from previous guests about their experience.
82%
liked the resort and would come back
8.2/10
Great
Rooms
8.3
Location
9.9
Service
8.8
Dining
5.7
Guest reviews
8.2/10
based on 40 reviews
8.1
8.1/10based on 2163 reviews
Jessica
United Kingdom, January  2025
7.2/10

I had a pretty good stay at this hotel overall. The rooms were nice, especially with that huge bed and the whirlpool bath, which was a lovely touch. The location near the beach is ideal, although the dining options could use some improvement. On top of that, the service was hit or miss, with some friendly staff but also some who didn't seem as eager to help. Overall, it offered decent value for money, but there were a couple of areas that could be improved.

Rooms
8.0
The rooms were spacious and comfortable, featuring a huge bed and a whirlpool bath, which added a nice touch to the stay.
Service
6.0
The service was a bit inconsistent; while some staff members were friendly and offered attentive service, others didn't seem keen to provide help when it was needed.
Location
9.0
The hotel is in a great spot, right near the beach, making it perfect for sunbathing and swimming.
Dining
5.0
Dining was a bit disappointing in terms of variety; some of the food options were more about quantity than quality.
Facilities
8.0
The pool area was well-maintained and enjoyable, which added a nice relaxation spot to my stay.
Bobby
United Kingdom, January  2025
8.6/10

The hotel is situated in a beautiful location right by the beach, which made my stay even more enjoyable. The rooms were consistently clean and spacious, providing a comfortable environment. However, I found the dining options somewhat lacking in quality, especially during breakfast. While the pool area was great for relaxation, the Wi-Fi wasn't included in the price, which felt a bit inconvenient.

Rooms
9.0
I was pleased with how clean and spacious the rooms were, which made my stay really comfortable.
Service
10.0
The service at the pool was outstanding, and the staff always went the extra mile to keep everything clean and provide excellent assistance.
Location
10.0
The hotel's location right by the beach was perfect for easy access, and it was close to the main area, making it convenient for dining options.
Dining
5.0
Unfortunately, the dining experience fell short for me, particularly regarding the quality and variety of breakfast offerings.
Facilities
8.0
The facilities were decent, especially the pool area, which was well-kept and a great place to relax.
Lucy
United States of America, December  2024
8.4/10

I had a lovely stay at this hotel, which was conveniently located near the beach. The rooms were clean and modern, providing a restful atmosphere. The staff were friendly and attentive, making me feel welcome. However, the dining options weren't as impressive as I hoped, with limited variety at breakfast. Overall, it felt like good value for money, especially for those looking for a beach getaway.

Rooms
9.0
The rooms were spotless and spacious, equipped with air conditioning and all the necessities. The comfortable bed ensured a great night's sleep.
Service
9.0
The staff were incredibly friendly and provided first-class service throughout my stay. They were always ready to assist with any requests I had.
Location
10.0
The hotel is perfectly situated right by the beach, which made it super easy to enjoy the sun and sand. It's also close to local attractions, making it convenient for exploring.
Dining
6.0
While the food at the buffets had good quality, the variety, especially at breakfast, could use improvement. I was hoping for more options.
Facilities
8.0
The facilities were decent, with a well-maintained pool area that was perfect for relaxation after a day on the beach.
Emily
United Kingdom, December  2024
8.4/10

The hotel boasts a fantastic location right by the beach, making it a prime spot for relaxation. The rooms are quite spacious and modern, offering a comfortable stay. The staff is incredibly friendly and provides attentive service throughout. On the downside, the dining options left a bit to be desired, as the quality could improve. Overall, it’s a good value for money, but some areas definitely could be better.

Rooms
8.0
The rooms were spacious and modern, contributing to a comfortable stay.
Service
9.0
The staff was friendly and offered first-class attention during our visit.
Location
10.0
The hotel is conveniently situated right by the beach, which was amazing for sunbathing and swimming.
Dining
7.0
The dining experience had extraordinary dishes, but the quality was sometimes prioritized over abundance.
Facilities
8.0
The pool facilities were well-maintained and provided a nice area to relax.
Thomas
United States of America, December  2024
7.8/10

The hotel has a fantastic location right by the beach and offers great amenities. The staff is exceptionally friendly and provides first-class service. However, I found the dining experience to be lacking in variety, and the rooms, while mostly clean, had some issues that needed attention. Overall, it's a good value for money, but a few improvements could make it even better.

Rooms
7.0
The rooms were kept very clean, but the water used for cleaning seemed a bit dirty at times. Overall, they were comfortable and spacious.
Service
9.0
The service at the pool was outstanding, with staff who were very friendly and attentive. They really worked tirelessly to provide excellent service.
Location
10.0
The hotel is perfectly located right by the beach, making it convenient for enjoying the sun and surf.
Dining
5.0
Unfortunately, the dining experience was a bit disappointing with limited options at the buffets, particularly for drinks.
Facilities
8.0
The amenities were nice, and the overall atmosphere was enjoyable; the pool area was particularly well-maintained.
Edward
United Kingdom, December  2024
7.8/10

I had a pleasant stay at this hotel, which is located right by the beach and offers excellent service, especially at the pool. The king-size bed in my room was comfortable, making for restful nights. However, the dining options were a bit lacking in quality compared to the quantity, which was a minor letdown. Overall, the value for money is decent, but there's room for improvement in the dining experience.

Rooms
7.0
The room was spacious and had a comfortable king-size bed, but it was cleaned with dirty water, which was concerning.
Service
9.0
The service at the pool was outstanding, and the staff worked tirelessly to ensure everything was clean and well taken care of.
Location
10.0
The location is fantastic, right by the beach, making it convenient to enjoy the sun and sand.
Dining
5.0
The dining options were more about quantity than quality, which didn't quite meet my expectations.
Facilities
8.0
The amenities were quite good, especially the pool area which was well-maintained.
Sebastian
United Kingdom, November  2024
9.0/10

I had a lovely stay at this hotel, with exceptionally clean rooms and a very attentive staff. The location is fantastic, right by the beach, making it easy to enjoy the sun and surf. However, while the dining options were decent, they could use more variety. Overall, it provided good value for money, but the Wi-Fi situation could be better.

Rooms
9.0
The rooms were kept extremely clean and comfortable, with the blanket tucked nicely under the sheets, which I really appreciated.
Service
9.0
The service was excellent; the staff worked tirelessly to keep everything clean and were very friendly, providing first-class assistance.
Location
10.0
The hotel is located right by the beach, which was perfect for easy access to the sand and water. There were servers on the beach to keep you hydrated, making it even more convenient.
Dining
7.0
Dining was okay, but I felt the quantity didn’t quite match the quality of the food at the buffets. A bit more variety could elevate the experience.
Facilities
8.0
The facilities were impressive, with a nice pool area that was well-maintained and perfect for relaxation.
Robert
United States of America, November  2024
8.0/10

I had a wonderful stay at this hotel, thanks to its fantastic location right by the beach and the exceptionally clean and spacious rooms. The staff was friendly and attentive, making my experience even better. However, the dining options weren't the greatest, especially at breakfast, and I would have appreciated better Wi-Fi access. Overall, it's a great value for the price!

Rooms
9.0
The rooms were spacious, modern, and very clean, providing a comfortable place to relax. They also had a well-stocked bar, which was a nice touch.
Service
8.0
The service was friendly and attentive, with the staff working tirelessly to maintain cleanliness and offer great service.
Location
10.0
The hotel is located right by the beach, making it super convenient for enjoying the sun and the ocean. It's also close to various attractions.
Dining
5.0
The dining experience could be improved; I felt the focus was more on quantity rather than quality, especially during breakfast.
Facilities
8.0
The hotel's amenities were well-maintained, and I particularly enjoyed the pool area, which was great for relaxing after a day on the beach.
David
United States of America, October  2024
7.4/10

I had a pleasant stay at this hotel, mainly because of its lovely location right by the beach. The rooms were nice with a whirlpool bath, making the experience even more enjoyable. The service was overall friendly, but at times they seemed a bit overwhelmed. The dining options were decent, though the quality could use some improvement. For the price, it offered good value, but Wi-Fi being an extra cost was a bit frustrating.

Rooms
8.0
The rooms were clean and came with a nice whirlpool bath, which was a wonderful touch.
Service
7.0
The staff was generally friendly and worked hard to keep things tidy, though there were moments when service felt a bit lacking.
Location
9.0
The hotel is perfectly located right by the beach, which made it easy to enjoy the sun and sand.
Dining
6.0
While the dining options were satisfying, I felt the focus was more on quantity than quality, especially in the buffets.
Facilities
7.0
The facilities were decent, but I expected a bit more given the overall experience.
Emma
United Kingdom, October  2024
7.6/10

The hotel has a great location right by the beach, making it easy to enjoy the sun and sand. The staff was friendly and provided excellent service, which made my stay more enjoyable. However, I found the dining options to be lacking in quality at times, and the rooms, while spacious, had some issues with cleanliness. Overall, it offers decent value for money, but a few areas could use improvement.

Rooms
6.0
The rooms were spacious, but cleanliness was a concern as they were cleaned with dirty water.
Service
9.0
The staff was very friendly and provided attentive service throughout my stay.
Location
10.0
The hotel is ideally located right by the beach, providing easy access to several attractions nearby.
Dining
5.0
The food at the buffets had more quantity than quality, which was a bit disappointing.
Facilities
8.0
The pool area was clean and enjoyable, perfect for relaxing after a day at the beach.
Max
United States of America, September  2024
8.2/10

I had a lovely stay at this hotel, which is perfectly located right by the beach, making it super convenient for enjoying sun and sand. The rooms were spacious and comfortable, and the staff was incredibly friendly. However, I found the dining options to be a bit lacking in variety, especially for breakfast. The pool area was a great spot to relax, though. Overall, it's good value for money, but keep in mind that Wi-Fi comes with an extra charge.

Rooms
9.0
The rooms were spacious, clean, and very comfortable.
Service
9.0
The staff was incredibly friendly and always eager to help.
Location
10.0
The hotel is ideally situated right by the beach, with easy access to nearby restaurants.
Dining
5.0
Unfortunately, the dining experience was lacking in variety, especially for breakfast.
Facilities
8.0
The pool area was well-maintained, making it a pleasant place to unwind.
Nathaniel
United Kingdom, September  2024
9.2/10

I had a great experience at this hotel, with clean and spacious rooms equipped with air conditioning. The friendly staff really added to my stay, and the location right by the beach was unbeatable. However, while the dining options were decent, I felt they could have done better with variety, particularly during breakfast. Overall, it was a good value for money, especially with the pool facilities.

Rooms
9.0
The rooms were cleaned brilliantly and were very comfortable, featuring a whirlpool bathtub, a closed shower, and bunk beds.
Service
10.0
The service was exceptional; the staff worked tirelessly to keep everything impeccably clean and offered first-class, attentive service.
Location
10.0
I loved the location as it was right by the beach and conveniently close to everything I needed.
Dining
7.0
The food at the buffets was fresh, but the overall quality could be improved, particularly regarding the drink options.
Facilities
9.0
The pool area was well-maintained, providing a relaxing spot to unwind after a day at the beach.
Ivan
United States of America, September  2024
8.6/10

I had a lovely stay at the hotel, with clean and comfortable rooms that made my experience enjoyable. The attentive staff was always friendly and helpful. The location was fantastic, right by the beach and close to great restaurants. However, I was a bit let down by the dining options, especially during breakfast. Overall, it was a good value for the price.

Rooms
9.0
The rooms were clean, comfortable, and always kept tidy, which I really appreciated. The blanket under the sheets added an extra touch of comfort.
Service
10.0
The staff provided first-class service and were very attentive, making my stay feel special. They worked tirelessly to keep everything exceptionally clean.
Location
10.0
The hotel is right by the beach, making it super convenient to enjoy the sun and sand. Plus, there are great restaurants nearby to choose from.
Dining
6.0
While the dining had its moments, I was a bit disappointed with the breakfast options; I felt it focused too much on quantity rather than quality.
Facilities
8.0
The facilities were nice, particularly the pool area that was well-maintained, making it a relaxing spot to unwind.
Jayden
United Kingdom, September  2024
8.0/10

I had a great stay at this hotel, which is well-located right by the beach, making it super convenient. The rooms were spacious and clean, and the staff was incredibly friendly and welcoming. However, the dining options didn't quite meet my expectations with limited variety at breakfast. The pool area was lovely, but I did wish for a bit more from the overall amenities. Still, the value for money was definitely there.

Rooms
8.0
The rooms were spacious and clean, perfect for my family with bunk beds for the kids.
Service
9.0
The staff was very friendly and provided excellent service throughout my stay.
Location
10.0
The hotel is conveniently located right by the beach, which was perfect for daily outings.
Dining
5.0
The breakfast options were a bit limited, which disappointed me as I hoped for more variety.
Facilities
7.0
The pool area was well-maintained and enjoyable, but some amenities could be improved.
William
United States of America, August  2024
8.8/10

I had a lovely stay at this hotel, which is beautifully situated right by the beach. The rooms were cleaned brilliantly and had great amenities, which made me feel comfortable. However, I found the dining options a bit lacking in variety. The staff truly went above and beyond with their friendly service, making my experience enjoyable overall.

Rooms
9.0
The rooms were cleaned brilliantly, comfortable, and well-stocked with a bar.
Service
9.0
The staff was truly friendly and provided excellent service throughout my stay.
Location
10.0
The location is fantastic, right by the beach and close to various attractions.
Dining
7.0
The food options at the buffets were good, but I felt the variety was somewhat lacking.
Facilities
8.0
The facilities were nice and well-maintained, providing a comfortable environment to relax.
Show more
Looking for an Exclusive Early Booking Rate?
Grab your exclusive rates today!
Check Rates

Next best alternative

Ideas for your future trips.
Check-in
05Feb2025Select date
Check-out
06Feb2025Select date
Rooms and Guests2 Guests, 1 Room